How do I install firmware upgrades in my Nubix DVR?
A number of firmware upgrades are available. Please check this page for
details (Nubix DVR Firmware Upgrade Procedure).
How do I reset the password on my nubix 4 dvr if i've lost the password info?
You can reset the Nubix 4 to it's factory default password setting by holding
down the buttons shown in the image below WHILE you power-up the DVR. Release
the buttons after the DVR is completely powered up. NOTE: All settings
will be lost and reset to factory default.
It's really a good idea to hold onto your password information and keep it in
a safe place for future reference.
I am trying to view a Nubix4-LT over the internet. I can do it
on some PCs but not on PCs with Windows Vista. How can I solve this problem?
One of our professionals has personally addressed this concern. Below is a
copy of the actual reply he made to this question.
"I see you are having trouble with viewing LT dvr thru Vista. The LT can
be viewed thru a Vista
operating system. One thing to double check is to see if you have JAVA
installed in that Vista PC.
If not you can go to www.JAVA.com and get
it thru there. Also another thing to try is too use the software VIDEO
SERVER E, which comes with the box contents of the DVR. If not you can go
to our support site
www.CCTVSUPPORTSITE.com. We have a Vista PC here at our facility, and
it works just fine. If you need any further assistance you may contact the
Tech Dept. through Phone, @ (954)929-3646."
I have a Nubix DX. How do I delete a user?
If you are at the unit simply highlight the user name with the mouse cursor
and hit the freeze button. This will delete the user.
If you are using the remote client simply high light the user name and delete
the name. This will remove the user from the system.
How do I install Access Control Client Software for
Nubix Integration?
First, download this file:
AvatarHandler.ashx?radfile=%2fDepartments%2f1%2fEclipse701ClientSetup-PRN.zip
Please contact support before installing this version of the software.
Attached is the 701 client software you must use. This version has the programming to make the computer send information out of a port to a dvr (nubix). Once you install the software you must go into the registry edit of Windows the directions are as follows:
START - RUN - REGEDIT - HKEY_CURRENT_USER - SOFTWARE - SOYAL - 701
CLIENT - SETTINGS - MSG PRINTER
When you are in the MSG properties you will see the comport that the pc is using to send out info from the computer to the dvr. Choose the comport# that you will use. (remember the computer will be using two comports, one for receiving the data from the access control and the other is for sending data out to the dvr from the computer.
The computer is now ready to send the text information to the dvr to overlay on a channel input.
To setup the dvr for receiving the text:
Go to the EVENT IN tab of the menu.
Put a “check” on TEXT INSERT box of the channel you want it to overlay on.
OR,
Put a “P” to make the channel pop to full screen every time a user pass there pin/card.
Then go to “text insert setup” on the top area of the EVENT IN screen and choose the channel that the text will overlay on.
And make sure the baud rate parameters are correct. Start and End parameters leave blank. And that is all to do at the DVR.
All these steps should make the access control log overlay on the nubix dvr’s.
How do i set up the Nubix DX Client software?
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Log In
è
Click the ‘Lock’ icon (on
the right bottom corner menu options of the main GUI)
è
ID:
admin, PW: 00000000 (default Password for admin is ‘00000000’)
2. DVR
registration
è
Click the ‘Config’ icon
below the ‘Printing’ icon
(on the right bottom corner menu options of the main GUI)
è
From the ‘Config’ menu
tree Click ‘DVR’ top of
the menu tree.
-. Under DVR Group /DVR / Camera section, you will find DVR icon.
-.
Click right mouse button for a pop up and select ‘Add
Group’ and enter Group Name from the pop up menu.
-. Click right mouse button on the ‘group name’
you have added, and then select ‘Add DVR’
from the pop up menu.
-. Then, enter the DVR information under ‘Information
section on the right. (ID: admin, PW:
00000000)
è
When it is done, please go to ‘USER-DVR
Assignment’ from the Main Tree
-. Under DVR, you will find the registered DVR from the previous
process. Drag it into user (make sure the DVR is registered under
‘admin’). Once it is done
click ‘OK’.
-. The DVR will be
automatically connected.
3.
Live
Monitoring
è
Click ‘Live View’ tab on
the bottom and click ‘Play’
icon.
You may also use our support site which has a helpful video on this
subject.
http://www.cctvsupportsite.com |
My Nubix DX system is locked up. The power
light is on but it won't show video.
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The Nubix DX
comes locked from factory. You must unlock the system using the commands
below.
* Main System
1. Connect power
cable
2. Press the power
button and then press the "0" button eight times and press the
Enter button è
The system will boot up
3. Press
‘Lock button’ on the front
and press "0" button eight times (ID: 00, PW: 000000) to release the
system lock. |
The Nubix-16LT allows five users to connect at the same time.
Customer reported video missing Nub16lt. I checked HDD INFO and MASTER was 0, is
that ok? Slave had some GBs left. I couldn't access MASTER HD from the search
menu [NO DATA]. So I SYSTEM CLEARed HDD MASTER. What am I doing when I CLEAR the
HDD? Am I supposed to this and when? Should I have cleared both of them? cause
now its showing HDD INFO SLAVE 0. Shouldn't it automatically overwrite MASTER
HDD when it goes to 0 without me having to CLEAR it when set to OW?
It is normal for the unit to report 0 free space once the drive
is full, as it will overwrite at this point but will always be at max capacity.
However, the NO DATA message is not normal. It sounds like the hard drive could
possibly be failing. You can try swapping out the hard disk drive yourself if
you'd like but if your unit is still under warranty please contact the dealer
you purchased this from first to ensure that you do not jeapordize your warranty
status. As far as the CLEAR HDD function, what this does is erase all recorded
video and is not something you should ever have to do. It is merely for
convenience in the event that the equipment owner desires to remove recorded
video for whatever reason. The unit should always be recording over its oldest
data when you have it set to OW. What are
the images sizes of the Nubix DVRs?
This page has a
handy set of tables.
Can the Nubix16lt USB port be changed from
1.1 to 2.0? (For an external CD/RW drive.)
No. You can not upgrade the USB port on that model DVR.
I need the default login and password to get into the Nubix4LT.
The default is admin/admin. These can be changed once you have
connected for the first time with the client software.
How do I connect a VGA monitor to a Nubix4LT DVR? Do I need a VGA converter?
You need to use a converter, like the ECL-VGAC, if you want to connect a VGA
monitor to this DVR. How do I connect a
Micros POS register to a Nubix DVR?
You may need two ECL-CN550 convertors. One for the Micros POS
Register (print journal port) and the other on the RS485 connector on the Nubix
DVR. You will also need a cable to connect the Nubix DVR to the Micros Register.
Contact one of our sales representatives for help. Do the
following:
1. On the register, connect to RS232 print journal port. (ECL-CN550: RS232 to
RS485 converters may be present or necessary)
2. Activate Print journal output (deactivate printer detection and monitoring
when applicable).
3. Set baud rate to 9600, parity: none, data bits: 8, stop bits: 1, flow
control: none
4. Using HyperTerminal, connect RS232 to PC and confirm register output.
5. Connect RS232 to DVR input.
6. Activate event input on DVR
(please see support site -
www.cctvsupportsite.com - for complete info)
7. To confirm DVR input, use POS simulator software to send message to DVR.
8. For additional information please contact tech support at: 1-888-422-8826
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