The Trials of New Technology
The "eCatalog" uses XML and Adobe Flash version 9 or
greater (Flash 10 and higher versions work fine as well). From extensive testing we have discovered that some computers and
workstations may not be able to view the eCatalog even when they have the proper
browser applications and software installed. This is almost always due to the
browser and Flash not communicating properly with each other. If you still want
to view the eCatalog, please try the following:
1) Uninstall Flash, then reinstall Flash following the
instructions at Adobe.
2) Try using a different browser (if you are using Microsoft Internet
Explorer, try Mozilla FireFox, or vice versa).
3) Reboot your computer and try again - you may have a memory/cache problem.
4) Make sure to try refreshing the page, or opening/closing your browser.
If none of these methods work, please contact us to report the
problem and we will do our best to address it. In the meantime you can
order a catalog here,
or you can try this link for another
version of the catalog.